Last Updated: October 13, 2025
Welcome to Pettoyshome.
These Terms of Service (“Terms”) govern your access to and use of our website and services provided at www.pettoyshome.com (the “Services”). By accessing or using our Services, you agree to be bound by these Terms and our Privacy Policy.
If you do not agree, please do not use our Services.
Pettoyshome (“we,” “us,” or “our”) operates this website to provide pet products to customers in the United States. Our store is powered by Shopline, which provides the ecommerce platform but does not sell products to you.
All purchases are made directly from Pettoyshome.
You must be at least 18 years old, or the legal age of majority in your state, to make a purchase.
You agree to:
Provide accurate and complete information
Keep your account secure
Be responsible for all activity under your account
We reserve the right to suspend or close accounts for misuse or fraud.
We make every effort to display products accurately. However:
Colors and sizes may vary by device
Product images are for reference only
We reserve the right to update, modify, or discontinue products at any time.
Placing an order is an offer to buy. We may accept or reject any order.
Your order is only confirmed when:
Payment is approved
We send you a confirmation email
Orders may be canceled only in accordance with our Refund & Return Policy.
Prices are listed in USD unless stated otherwise.
You agree that:
All payment information is accurate
You are authorized to use the payment method
You will pay all applicable charges
We reserve the right to correct pricing errors at any time.
Estimated shipping times are not guaranteed.
Once your order is handed to the carrier, risk of loss passes to you.
We are not responsible for delays caused by shipping carriers, weather, or customs.
All returns, exchanges, and refunds are governed by our Refund Policy:
https://www.pettoyshome.com/policies/refund-policy
All content on our website—including text, images, logos, designs, and software—is owned by or licensed to Pettoyshome and is protected by U.S. and international law.
You may not copy, resell, or use our content without written permission.
Our website may contain tools or links provided by third parties.
We are not responsible for their content, policies, or services.
By submitting reviews, comments, or feedback, you grant Pettoyshome permission to use them for marketing and site improvement without compensation.
You agree not to:
Use the site for illegal purposes
Violate intellectual property rights
Upload viruses or harmful code
Submit false or misleading information
We may terminate access for violations.
Our services and products are provided “as is” and “as available,” without warranties unless required by law.
To the maximum extent allowed by law, Pettoyshome is not liable for indirect, incidental, or consequential damages related to your use of our products or services.
You agree to hold Pettoyshome harmless from claims arising from misuse of our Services or violation of these Terms.
These Terms are governed by the laws of the State of Virginia, United States, without regard to conflict-of-law rules.
Any disputes will be handled in U.S. courts with proper jurisdiction.
We may update these Terms at any time.
Continued use of our Services means you accept the updated Terms.
Pettoyshome
Phone: +1 650 314 5163
Email: contact@pettoyshome.com
Business Hours: Monday–Friday, 10:00 AM – 6:00 PM (EST)
Address: 10399 Virgil H Goode Hwy, Rocky Mount, VA 24151, USA
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